MICROSOFT OUTLOOK 97 README FILE

(c) 1996 Microsoft Corporation. All rights reserved.

This document provides late-breaking or other information that

supplements the Microsoft Outlook 97 documentation. If you

installed Microsoft Outlook 97 with Microsoft Office 97, see also

the Microsoft Office 97 readme file (OfRead8.txt) for information

that is relevant to all Microsoft Office 97 products.

________________________________________________________________

CONTENTS

INSTALLING MICROSOFT OUTLOOK 97

IMPORTANT: Disable Virus Protection Before Running Setup

Minimum System Requirements for Microsoft Outlook 97

Requirements for Microsoft Outlook 97 with Windows NT

Workstation 4.0

Using Punctuation Characters in Directory Names May Cause

Problems

Setting Up Outlook for People Who Share a Computer

Setting Up Outlook for Use With Schedule+

Removing Schedule+ After You Install Outlook

Installing Microsoft Fax After You Install Outlook

USING INBOX

Automatic Message Tracking

Changing and Removing an E-mail AutoSignature You Use

with WordMail

Using Print Preview and WordMail

Using WordMail Templates

Using the MSN Information Service in Outlook

Moved, Read, or Modified Items Aren't Archived as

Expected

Synchronizing All Folders or Deleting an Offline Folder

File (.ost) After Disabling an Offline Folder File

Internet Mail and MSN Information Services Are Not

Available on Windows NT Workstation 3.51

Updating Items in Folders when You Change Where Mail is

Delivered

USING CALENDAR

Clearing Free/Busy Time After Creating a New Calendar

Recurring Appointments Are Not Archived

Printing a Shared Outlook or Schedule+ Calendar

USING CONTACTS

Adding a Contacts Folder to the List of Address Books to

Be Checked for Names

Using the Outlook Address Book After You Switch to

Outlook from Microsoft Exchange Client

Windows NT Workstation 3.51: Some Dialing Features Are

Not Available

WORKING WITH ITEMS AND FILES

Microsoft Personal Web Server File Can Cause Problems

When You Drag and Drop Information

Finding Items and Documents Using the More Advanced

Button

"Items that do not match" Search Criteria Does Not Work

with Other Search Criteria

Expected Item Isn't Returned when Searching For or

Filtering Items

View All File Types and File Name Extensions in Windows

NT Workstation 4.0

Speeding Up the Search for Files

PRINTING

Help Topics Graphics Don't Print Clearly

Message Does Not Print Using HP LaserJet 5L

MICROSOFT OFFICE 97 VALUPACK

Microsoft Office 97 Sounds Don't Work with Windows NT

Workstation 3.51

Microsoft Office 97 ValuPack Setup May Not Be Successful

Without Administrative Permissions

Installing Files for The Timex Data Link Watch From a CD-

ROM or a Networked Computer

IMPORTING AND EXPORTING INFORMATION

Field Requirements in the Map Custom Fields Dialog Box

Importing Microsoft Excel 97 Data into Microsoft Outlook

97

Importing Postal Codes into Outlook

Using Import and Export Converters from the Microsoft

Office 97 ValuPack When You Run Outlook From a CD-ROM or

a Networked Computer

Creator Program Must Be Installed to Import Microsoft

Schedule+, NetManage ECCO Pro, and Lotus Organizer Files

Importing NetManage ECCO Pro 3.03 Files

Tasks Without Dates Are Not Imported from NetManage ECCO

Pro

Lotus cc:Mail Service Provider Error Message Incorrectly

Refers to File Named Cwimport.txt

Exporting Information to a Personal Address Book

Mail Merge Errors in Microsoft Word 97 with Comma

Separated Values or Tab Separated Values Files Exported

from Microsoft Outlook 97

Recurring Tasks and Recurring Appointments Cannot Be

Exported from a Personal Folder File

CREATING AND USING FORMS

Changing an Icon for an Outlook Form

Using Outlook Forms After Running Microsoft Exchange

Client Setup

Making Forms in the Organization Forms Library Available

for Offline Use

Form Field and Result Lost If Recipient Is Not Running

WordMail

MICROSOFT VISUAL BASIC SCRIPTING EDITION

Code Samples Do Not Run

Changes to Code Examples for Events

Events Don't Apply to NoteItem and ReportItem Objects

________________________________________________________________

INSTALLING MICROSOFT OUTLOOK 97

IMPORTANT: Disable Virus Protection Before Running Setup

--------------------------------------------------------

Some virus protection programs, such as VSafe.com and Norton Anti-

Virus Autoprotect, can interfere with the Microsoft Outlook 97

Setup program. If you use a virus protection program on your

computer, please disable it before running Setup. (You can re-

enable the virus protection program after Setup is complete.)

Note: If your virus-detection program starts automatically when

you start Windows, you can disable it by restarting Windows while

holding down the SHIFT key.

Minimum System Requirements for Microsoft Outlook 97

----------------------------------------------------

To use Microsoft Outlook 97, you need:

* Personal or Multimedia computer with a 486 or higher processor.

* Microsoft Windows 95 operating system or Windows NT Workstation

3.51 with Service Pack 5 or later (will not run on earlier

versions).

* 8 MB of memory for use on Windows 95; 16 MB of memory for use

on Windows NT Workstation.

* 26-46 MB of hard disk space required; 31 MB required for

typical installation, depending on configuration (use the

Office Upgrade Wizard during setup to maximize free disk

space).

* CD-ROM drive (coupon enclosed for 3.5-inch high-density disks;

CD-ROM contains Microsoft Internet Explorer, Microsoft

Camcorder, clip art, and templates not available on 3.5-inch

disks).

* VGA or higher-resolution video adapter (Super VGA, 256-color

recommended).

* Microsoft Mouse, Microsoft IntelliMouse, or compatible pointing

device.

Additional items or services required to use certain features:

* 9600 or higher-baud modem (14,400 baud recommended).

* Multimedia computer required to access sound and other

multimedia effects.

* Microsoft Mail, Microsoft Exchange, Internet SMTP/POP3, or

other MAPI-compliant messaging software required to use e-

mail.

* Microsoft Exchange Server required for certain advanced

workgroup functionality.

* 8 MB of additional memory required to run WordMail.

* Some Internet functionality may require Internet access and

payment of a separate fee to a service provider.

Requirements for Microsoft Outlook 97 with Windows NT Workstation

4.0

-----------------------------------------------------------------

To use Microsoft Outlook 97 with Windows NT Workstation 4.0, you

must install Service Pack 2 (SP2) or later.

Using Punctuation Characters in Directory Names May Cause

Problems

---------------------------------------------------------

If the name of the directory you install Microsoft Office 97,

Microsoft Excel 97, Microsoft Outlook 97, Microsoft PowerPoint

97, or Microsoft Word 97 into includes a comma (,), single

quotation mark ('), or exclamation point (!), you may have

problems when you use the programs. To avoid problems, use the

default directory or use only letters and numbers in directory

names.

Setting Up Outlook for People Who Share a Computer

--------------------------------------------------

The first time you start Outlook on a computer on which no user

profile exists, Outlook creates a default user profile

(C:\\Win95\Profiles\Microsoft Outlook) for one person. When

several people share a computer, each person should have a

separate user profile that includes an e-mail service, the

Outlook Address Book, and a personal folder (.pst) file (if a

Microsoft Exchange Server computer is not used to store Outlook

data).

To set up Outlook on a shared computer, follow these general

steps (for more information, see Microsoft Outlook Help):

1. Run the Setup program for Office 97 or Outlook 97.

2. Don't start Outlook yet.

3. In Windows Control Panel, double-click the Mail icon, and then add

a profile for each user. Use a unique name for each profile.

4. In each profile, add an e-mail service and the Outlook Address Book

service. If necessary, also add a Personal Folders service to store

Outlook data in a file on your hard disk, rather than on a server.

(Personal folder files are stored in the Win95 folder by default

and have a .pst extension.)

5. Start Outlook.

6. On the Tools menu, click Options, and then click the General tab.

7. Select the Prompt For A Profile To Be Used check box.

Note: You can create a password for a personal folder file to

protect the Outlook data it contains. If you use the default user

profile before you create individual user profiles for each

additional person who uses the computer, do not password-protect

the default personal folder file (Outlook.pst). If you do so, the

additional users won't be able to use Outlook.

Setting Up Outlook for Use With Schedule+

-----------------------------------------

If you are upgrading from the version of Schedule+ 95 installed

with Office 95 to Outlook 97 or Office 97 while concurrently

migrating from Microsoft Mail 3.x to Microsoft Exchange Server,

you may need to complete the following installation steps before

you install Outlook 97 or Office 97.

* If you want to access calendar information for Schedule+ 95

users who are also using Microsoft Exchange Server from

Outlook, you must uninstall Schedule+ 95 before you install

Outlook 97 or Office 97.

* If you want to use Schedule+ 95 as your primary calendar in

Outlook, you must install the version of Schedule+ 95 that

comes with Microsoft Exchange Server before you install

Outlook 97 or Office 97.

Removing Schedule+ After You Install Outlook

--------------------------------------------

If you already have Schedule+ installed on your computer when you

install Outlook 97 or Office 97, the Setup program keeps

Schedule+ so you can import Schedule+ information into Outlook or

share information with others who use Schedule+ in the following

ways: view free/busy details of Schedule+ users, open a Schedule+

appointment book in Outlook, and use Schedule+ 95 as your primary

calendar in Outlook.

After you import Schedule+ information into Outlook and you no

longer need to use Schedule+ to share information, you may want

to delete Schedule+ for more hard disk space on your computer.

If you delete Schedule+ and later need to use it with Outlook,

you can run the Setup program for Outlook 97 or Office 97 to

install the Schedule+ files you need. To install the Schedule+

files, you must uninstall and then reinstall the Schedule+

Support Files option. Follow these steps:

1. Run the Setup program for Outlook 97 or Office 97 to uninstall the

Schedule+ support files.

- If you installed Outlook with Office 97, click Microsoft Office

97 on the Install/Uninstall tab, and then click Add/Remove. In

the Setup program, click Add/Remove, click Microsoft Outlook,

click Change Option, and then clear the Schedule+ Support Files

check box.

- If you installed Outlook by itself, click Microsoft Outlook 97

on the Install/Uninstall tab, and then click Add/Remove. In the

Setup program, click Add/Remove, and then clear the Schedule+

Support Files check box.

2. Run the Setup program again, but this time select the Schedule+

Support Files check box.

Installing Microsoft Fax After You Install Outlook

--------------------------------------------------

If you use Outlook with Windows 95 and you want to install the

Microsoft Fax component of Windows 95, you must perform the

following steps:

1. Remove Outlook (using the Add/Remove Programs icon in Windows

Control Panel).

- If you installed Outlook with Office 97, click Microsoft Office

97 on the Install/Uninstall tab, and then click Add/Remove. In

the Setup program, click Add/Remove, and then clear the

Microsoft Outlook check box to remove Outlook only. You do not

need to remove other Office 97 programs.

- If you installed Outlook by itself, click Microsoft Outlook 97

on the Install/Uninstall tab, and then click Add/Remove. In the

Setup program, click Remove All.

2. Install Microsoft Fax (using the Add/Remove Programs icon in

Windows Control Panel, from the Windows Setup tab).

3. Run the Setup program for Outlook 97 or Office 97 to install

Outlook again.

If you use Outlook with Windows NT Workstation 3.51 or later,

Microsoft Fax is not available.

________________________________________________________________

USING INBOX

Automatic Message Tracking

--------------------------

When you select the Process Delivery, Read, And Recall Receipts

On Arrival and Delete Receipts And Blank Responses After

Processing check boxes on the E-mail tab of the Options dialog

box (Tools menu), you receive notification messages in your Inbox

for messages you track. Outlook may require 30 to 60 seconds of

idle time on your computer to process the notification message,

at which time it deletes the notification message from your Inbox

and automatically records it on the Tracking tab of your original

message.

Notification messages are processed automatically only from the

Inbox. The message you send is updated only if it has not been

moved from the folder where you keep copies of sent messages (by

default, the Sent Items folder).

Changing and Removing an E-mail AutoSignature You Use with

WordMail

----------------------------------------------------------

To change an AutoSignature you use with WordMail, perform the

following steps:

1. In the text box of a message, type and format the text you want to

use as the new AutoSignature.

2. Select the text you just created.

3. On the Tools menu, click AutoSignature.

4. To add a blank line above the AutoSignature, select the Add Blank

Line Prior To AutoSignature check box.

To remove an AutoSignature you use with WordMail, perform the

following steps:

1. Click in the text box of a message. Make sure no text is selected.

2. On the Tools menu, click AutoSignature.

3. Click Yes to delete the current default e-mail AutoSignature.

Using Print Preview and WordMail

--------------------------------

You cannot view a message in print preview when you use WordMail.

Additionally, when you use WordMail as your e-mail editor, the

Page Setup and the Print dialog boxes are the Word dialog boxes,

not the Outlook dialog boxes. Note that you can use print preview

for other items in Outlook, such as appointments or tasks, when

you use WordMail.

Using WordMail Templates

------------------------

There are six custom e-mail templates and one blank e-mail

template you can use when you select Word as your e-mail editor

in Microsoft Outlook or Microsoft Exchange. (Some Help topics

state that there are ten e-mail templates available.)

Using the MSN Information Service in Outlook

--------------------------------------------

If you use MSN, The Microsoft Network as an information service

in Outlook, you must use version 4.2.5799 or later. If you use an

older version, you cannot send or receive messages.

Moved, Read, or Modified Items Aren't Archived as Expected

----------------------------------------------------------

When you select a folder for AutoArchive, if the folder contains

items you have moved, read, or modified, the items may not be

archived as expected. This occurs because when you move, read, or

modify an item, the modification date for the item is changed to

the current date, so that the item is not as old as it was before

you altered it. Items are archived according to the date moved,

read, or modified, not according to the date created.

Synchronizing All Folders or Deleting an Offline Folder File

(.ost) After Disabling an Offline Folder File

------------------------------------------------------------

If you use the Services dialog box in Outlook to disable an

offline folder file (.ost), the All Folders command (Tools menu,

Synchronize submenu) is still available, even though the offline

folders are disabled. Additionally, you cannot delete the offline

folder file from your hard disk. This occurs because Outlook is

using the offline folder file until you close Outlook and log off

the mail server. To do this, click Exit And Log Off on the File

menu. You can now delete the .ost file from your hard disk. When

you start Outlook again, the All Folders command (Tools menu,

Synchronize submenu) is no longer available.

Internet Mail and MSN Information Services Are Not Available on

Windows NT Workstation 3.51

---------------------------------------------------------------

If you use Windows NT Workstation 3.51, Internet Mail and MSN,

The Microsoft Network information services are not available in

Outlook.

Updating Items in Folders when You Change Where Mail is Delivered

-----------------------------------------------------------------

If you change the location where new mail is delivered from your

Mailbox folder on a server to a personal folder file on your

computer hard disk (Delivery tab, Services command, Tools menu),

the items in your Inbox on the server are automatically

downloaded to the Inbox in your personal folder file on your hard

disk. However, the items in your other folders, such as Calendar,

Tasks, and Journal, are not automatically copied to your personal

folder file. To copy these items, perform the following steps:

1. Open the folder in your Mailbox folder on the server that you want

to copy items from.

2. Select the items you want to copy, and then click Copy on the Edit

menu.

3. Open the folder in your personal folder file on your hard disk that

you want to copy the items to, and then click Paste on the Edit

menu.

________________________________________________________________

USING CALENDAR

Clearing Free/Busy Time After Creating a New Calendar

-----------------------------------------------------

If you remove Calendar (for example, by deleting the Calendar

folder in Microsoft Exchange Client), a new Calendar is created

in Outlook and the free/busy time from the previous Calendar is

not cleared. The new Calendar does not contain the appointments

from the previous Calendar; however, the free/busy time that was

bold in your previous Calendar is bold in the new Calendar.

To clear the free/busy time in Calendar that does not represent a

Calendar item, perform the following steps:

1. Close Outlook.

2. In Windows 95 or Windows NT Workstation 4.0, right-click the

shortcut for Microsoft Outlook, click Properties on the shortcut

menu, and then click the Shortcut tab.

- In Windows NT Workstation 3.51, click the Microsoft Outlook

program icon, and then click Properties on the File menu.

3. In the Target box or the Command Line box, type a space after the

path, and then type "/cleanfreebusy" (without the quotation marks).

Recurring Appointments Are Not Archived

---------------------------------------

When you archive items in a Calendar folder (File menu, Archive

command; or File menu, Folder submenu, Properties command,

AutoArchive tab), recurring items are not archived if any

occurrences are scheduled after the archive date. Old occurrences

of a recurring item in a Calendar folder are needed to keep track

of future occurrences.

Printing a Shared Outlook or Schedule+ Calendar

-----------------------------------------------

When you have permission to read another person's Calendar folder

but not their Tasks folder in Outlook, you cannot view or print

the TaskPad with the Calendar. You may need to perform the

following steps to print the Calendar:

1. On the File menu, click Print.

2. Click Page Setup.

3. Under Options, clear the TaskPad check box.

4. Click OK, and then click Print.

To print another person's Calendar when you use Outlook and the

other person uses Schedule+, you need the following Schedule+

print files on your computer.

Day1.prt

Day2.prt

Month1.prt

Month2.prt

Trifold3.prt

Week1.prt

Week2.prt

Week3.prt

The print files are available on the World Wide Web at:

http://www.microsoft.com/outlook/

________________________________________________________________

USING CONTACTS

Adding a Contacts Folder to the List of Address Books to Be

Checked for Names

-----------------------------------------------------------

When you set up a Contacts folder to appear in the Address Book

dialog box, the folder is not added to the list of address books

to be checked for names. The Contacts folder does appear in the

Show Names From The box in the Address Book dialog box. However,

the folder does not appear in the When Sending Mail, Check Names

Using These Address Lists In The Following Order box in the

Services dialog box. To make sure the Contacts folder is checked

for names after you set up the folder to appear in the Address

Book dialog box, perform the following steps:

1. Click Inbox.

2. On the Tools menu, click Services, and then click the Addressing

tab.

3. Click Add.

4. In the Address Lists box, click the Contacts folder you want to

add.

5. Click Add.

6. Click Close.

7. Click OK.

8. Exit and restart Outlook.

Using the Outlook Address Book After You Switch to Outlook from

Microsoft Exchange Client

---------------------------------------------------------------

If you switch to Outlook from Microsoft Exchange Client and

decide to use an existing user profile, the Outlook Address Book

service is automatically added to your user profile the first

time you start Outlook. (The Outlook Address Book shows e-mail

names and address information of your contacts in the Contacts

folder in Outlook.) To make the Outlook Address Book available,

click Exit And Log Off on the File menu, and then restart

Outlook.

Windows NT Workstation 3.51: Some Dialing Features Are Not

Available

----------------------------------------------------------

If you use Outlook with Windows NT Workstation 3.51, the

following dialing features are not available:

* The Dialing Properties dialog box is not available.

* In the Dialing Options dialog box, the following options are not

available: the Automatically Add Country Code To Local Phone

Numbers check box, the Line Properties button, and the Connect

Using Line box.

* Phone numbers are not automatically formatted in contacts.

________________________________________________________________

WORKING WITH ITEMS AND FILES

Microsoft Personal Web Server File Can Cause Problems When You

Drag and Drop Information

--------------------------------------------------------------

If you downloaded a beta version of Microsoft Personal Web Server

onto a computer running Microsoft Windows 95, you may have

problems when you try to drag and drop information between

Microsoft Outlook 97 and other programs. This problem occurs

because you have a version of a file named Rpcrt4.dll that is

incompatible with Microsoft Outlook 97. To fix the problem,

download the QFE fix from:

http://www.microsoft.com/frontpage/support.htm

Finding Items and Documents Using the More Advanced Button

----------------------------------------------------------

When setting search criteria for finding items or files using the

Find dialog box, if you use the same field to set multiple

criteria, items that meet one of the multiple criteria within

that field are found. However, if you use the More Advanced

button (available only if you add search extensions) on the

Advanced tab to set search criteria, and you set criteria using

the same field on another tab in the Find dialog box, only the

items or files that meet all of the search criteria are found.

For example, if you set search criteria using the Importance

field on the More Choices tab, and you set search criteria using

the Importance field from the More Advanced button, only items

that meet all of the search criteria are found.

"Items that do not match" Search Criteria Does Not Work with

Other Search Criteria

------------------------------------------------------------

If you load the Microsoft Exchange extension Emsuix.ecf and use

the More Advanced button on the Advanced tab in the Find dialog

box, the Only Items That Do Not Match These Conditions check box

does not apply for other search criteria you set in the Find

dialog box. For example, if you use the More Choices tab to set

criteria to return only items that are read, and then select the

Only Items That Do Not Match These Conditions check box using the

More Advanced button, items that are read are returned instead of

items that are unread. The search criteria you set using the More

Advanced button does not work with other search criteria you set

in the Find dialog box.

Expected Item Isn't Returned when Searching For or Filtering

Items

------------------------------------------------------------

If you are searching for or filtering items and you use the name

of a day as criteria, such as messages sent on or before Sunday,

Outlook returns the items that meet the criteria for the next

occurring instance of that day. To make sure Outlook returns the

items for the day you want, be as specific as possible, such as

last Sunday, tomorrow, or 2/27/97.

View All File Types and File Name Extensions in Windows NT

Workstation 4.0

----------------------------------------------------------

The procedure to view all file types and file name extensions in

Windows NT Workstation 4.0 is different than in Windows 95. To

view all file types and file name extensions in Windows NT

Workstation 4.0, perform the following steps:

1. In My Computer or Windows Explorer, open the folder you want to

view files in.

2. On the View menu, click Options.

3. To see all file types, click Show All Files on the View tab.

- To see all file name extensions, clear the Hide File Extensions

For Known File Types check box on the View tab.

Speeding Up the Search for Files

--------------------------------

When you use the Find dialog box to search for files that contain

certain information (by contents), the search is much faster if

you select the specific type of file you are looking for. For

example, if you are searching for Word documents that contain the

word Sales, click Documents (*.doc) in the Of Type box in the

Find dialog box before you perform the search.

________________________________________________________________

PRINTING

Help Topics Graphics Don't Print Clearly

----------------------------------------

When you print a Help topic that contains a graphic, the graphic

may not print clearly. In particular, this occurs when you print

a topic with grayscale colors using a printer driver that does

not have options to control dithering.

Message Does Not Print Using HP LaserJet 5L

-------------------------------------------

When you print a mail message using the Memo print style to an HP

LaserJet 5L printer using the HP LaserJet 5L printer driver from

Hewlett Packard, the body of the message may not print. To print

the message to the HP LaserJet 5L printer, perform any of the

following:

* In Windows 95, install and use the HP LaserJet 4L printer

driver.

* Using the HP LaserJet 5L printer driver, perform the following

steps:

1. Click the Windows Start button, point to Settings, and then click

Printers.

2. Right-click the HP LaserJet 5L icon, and then click Properties on

the shortcut menu.

3. Click the Print Quality tab.

4. Click Primarily Text Printing.

________________________________________________________________

MICROSOFT OFFICE 97 VALUPACK

Microsoft Office 97 Sounds Don't Work with Windows NT Workstation

3.51

-----------------------------------------------------------------

The Office 97 sounds available in the Microsoft Office 97

ValuPack don't work if you use Windows NT Workstation 3.51, even

if the Provide Feedback With Sound check box is selected on the

General tab in the Options dialog box (Tools menu) in the Office

programs. Note that the sounds available with the Office

Assistant do work with Windows NT Workstation 3.51 if you have

selected the Make Sounds check box on the Options tab in the

Office Assistant dialog box.

Microsoft Office 97 ValuPack Setup May Not Be Successful Without

Administrative Permissions

----------------------------------------------------------------

If you use Windows NT Workstation 3.51 or later, you must be a

member of the Administrators group to install some components of

the Office 97 ValuPack.

Installing Files for The Timex Data Link Watch From a CD-ROM or a

Networked Computer

----------------------------------------------------------------

There are two versions of the Office 97 ValuPack Setup program

that install files for The Timex Data Link Watch. One version is

for Windows 95 and Windows NT Workstation 4.0, and the other is

for Windows NT Workstation 3.51. If Outlook was installed on your

computer to run from a CD-ROM or to run from a networked

computer, you must use the Windows NT Workstation 3.51 version of

the Office 97 ValuPack Setup program to install files for The

Timex Data Link Watch.

________________________________________________________________

IMPORTING AND EXPORTING INFORMATION

Field Requirements in the Map Custom Fields Dialog Box

------------------------------------------------------

When you import a file into a folder in Outlook, you can use the

Map Custom Fields dialog box to specify the fields that

information is imported into. As a minimum, you must add a field

to the Mapped From column for each of the following fields in

Outlook to import the file.

* Mail folder: Subject field

* Calendar folder: Subject, Start Date fields

* Contacts folder: Any field

* Tasks folder: Description (Subject) field

* Notes folder: Note Body field

* Journal folder: Journal Type, Start Date fields

Importing Microsoft Excel 97 Data into Microsoft Outlook 97

-----------------------------------------------------------

When you import data from a named range of a Microsoft Excel 97

worksheet into Outlook, the first row of the named range is

imported as field names. Outlook reserves the first row of a

named range for field names (you use field names in the Map

Custom Fields dialog box in Outlook to associate data in cells on

the worksheet with the correct fields in Outlook). If the range

you import does not contain field names, the first row of data

will be interpreted as field names and will not import as data.

To ensure all the data in the named range is imported, use the

first row for field names.

Importing Postal Codes into Outlook

-----------------------------------

You cannot import postal codes that include a hyphen (such as ZIP

plus four codes in the U.S.) into the Contacts folder in Outlook.

To import postal codes that start with zero, such as 02205, save

the original file in CSV format and then import the file into

Outlook.

Using Import and Export Converters from the Microsoft Office 97

ValuPack When You Run Outlook From a CD-ROM or a

Networked Computer

---------------------------------------------------------------

If you run Outlook from a CD-ROM, you cannot import or export

from Symantec ACT! 2.0; NetManage ECCO Pro 3.0, 3.01, or 3.02; or

Starfish Sidekick 1.0/95; or import or export Outlook journal

entries, notes, or mail messages, even if you install converters

from the Office 97 ValuPack.

If you run Outlook from a networked computer, your network

administrator must complete the following steps so that you can

import information from Symantec ACT! 2.0; NetManage ECCO Pro

3.0, 3.01, or 3.02; or Starfish Sidekick 1.0/95; or import or

export Outlook journal entries, notes, or mail messages.

1. Install Microsoft Outlook import and export converters from the

Microsoft Office 97 ValuPack. (For information, see Microsoft

Outlook Help.)

2. Copy the following files to the Office\Convert folder where Outlook

97 or Office 97 is installed:

Sidekick.sam

Ecco.sam

OlJrnl.fae

OlMail.fae

OlNote.fae

Act.sam

Creator Program Must Be Installed to Import Microsoft Schedule+,

NetManage ECCO Pro, and Lotus Organizer Files

----------------------------------------------------------------

To import a Microsoft Schedule+ file, a Lotus Organizer 2.1 file,

or a NetManage ECCO Pro file into Outlook, you must have the

program that was used to create the file installed on your

computer. For example, to import an ECCO Pro file into Outlook,

you must have ECCO Pro installed on your computer.

Importing NetManage ECCO Pro 3.03 Files

---------------------------------------

The import and export converter for NetManage ECCO Pro in the

Microsoft Office 97 ValuPack supports versions 3.0, 3.01, and

3.02. To import a NetManage ECCO Pro 3.03 file, first save the

file in .csv format in ECCO Pro 3.03. In Outlook, click Import

And Export on the File menu. In the Import And Export Wizard,

select the Import From Schedule+ Or Another Program Or File

option, and then select Comma Separated Values.

Tasks Without Dates Are Not Imported from NetManage ECCO Pro

------------------------------------------------------------

When you import a NetManage ECCO Pro file into Outlook, tasks in

the ECCO Pro To-Do list that do not have associated dates are not

imported to the Outlook task list.

Lotus cc:Mail Service Provider Error Message Incorrectly Refers

to File Named Cwimport.txt

---------------------------------------------------------------

If you use Microsoft Outlook as your e-mail client with a Lotus

cc:Mail postoffice, and if you try to import or update mail

messages, you may see an error message that refers to a file

named Cwimport.txt if your system is not set up properly. The

file Cwimport.txt is not included with Microsoft Outlook 97 or

Microsoft Office 97. If you see this message, check your network

connection, and then try again. Also, try reinstalling the Lotus

cc:Mail information service from the Microsoft Office 97

ValuPack. If the error message continues to appear, and you are

sure the network is running, and you are properly connected, and

the Lotus cc:Mail information service files are installed, your

computer may not have enough free environment space. For

assistance, see your administrator.

Exporting Information to a Personal Address Book

------------------------------------------------

You can export information to a Personal Address Book from

Outlook. In the Help topic File Types You Can Import To Or Export

From Outlook, the entries for Microsoft Exchange Personal Address

Book should read as follows:

File extension: .pab

Import: Yes

Export: Yes

Mail Merge Errors in Microsoft Word 97 with Comma Separated

Values or Tab Separated Values Files Exported from

Microsoft Outlook 97

-----------------------------------------------------------

When you export a file from Outlook as Comma Separated Values or

Tab Separated Values to use in a mail merge in Word, use the Map

Custom Fields dialog box in Outlook to select only the fields you

want to export for the mail merge. If you don't use the Map

Custom Fields dialog box, you may get unexpected results in Word.

Recurring Tasks and Recurring Appointments Cannot Be Exported

from a Personal Folder File

-------------------------------------------------------------

If you export a recurring task or a recurring appointment from a

personal folder file (that is, you keep tasks and appointments on

your hard disk instead of on a server), only the first occurrence

is exported.

________________________________________________________________

CREATING AND USING FORMS

Changing an Icon for an Outlook Form

------------------------------------

If you change the icon for an Outlook Form, you must select a new

icon from a valid icon file (valid icon files typically have an

.ico extension). If you do not use a valid icon file, you won't

be able to publish the form.

Using Outlook Forms After Running Microsoft Exchange Client Setup

-----------------------------------------------------------------

If you run Microsoft Exchange Client Setup after installing

Microsoft Outlook, your send and reply messages may look

different because the Microsoft Exchange Client forms are

registered instead of the Microsoft Outlook forms. To avoid this

problem and to be able to switch between Microsoft Outlook Forms

and Microsoft Exchange Client forms, select the Visuals For Forms

Design check box during Microsoft Outlook Setup. For more

information about how to install a component by using Setup, see

Microsoft Outlook Help.

Making Forms in the Organization Forms Library Available for

Offline Use

------------------------------------------------------------

If a message that uses a form in the Organization Forms Library

is added to the offline folder file, that form is available in

the offline folder file. However, in general, if you use an

offline folder file, the forms in the Organization Forms Library

are not available when you work offline. To make forms in the

Organization Forms Library available offline, perform the

following steps to add the forms to the Personal Forms Library:

1. On the Tools menu, click Options, and then click the Manage Forms

tab.

2. Click the Manage Forms button.

3. In the Organization Forms list, click the form you want to make

available for offline use.

4. Click Copy.

5. In the Personal Forms list, click the form you just copied, and

then click Properties.

6. Clear the Hidden check box.

Form Field and Result Lost If Recipient Is Not Running WordMail

---------------------------------------------------------------

If you use WordMail as your e-mail editor and you send a message

that contains a form field, such as a drop-down list form field,

neither the form field nor the result appear if you send the

message to a recipient who is not using WordMail. To avoid losing

form fields and results when you send the form to someone who is

not using WordMail, send the form as an attached document.

________________________________________________________________

MICROSOFT VISUAL BASIC SCRIPTING EDITION

Code Samples Do Not Run

-----------------------

The code examples in Microsoft Outlook Visual Basic Help

(VbaOutl.hlp) were written for Visual Basic for Applications. The

code examples will run in Visual Basic Scripting Edition

(VBScript) with slight modifications. To run most of the

VbaOutl.hlp code examples in VBScript, replace

"CreateObject("Outlook.Application")" and

"GetObject("","Outlook.Application")" with just "Application",

and replace all built-in constants with the literal numeric

values of those constants.

The following example runs in Visual Basic for Applications:

Set olMAPI =

GetObject("","Outlook.Application").GetNameSpace("MAPI")

Set myItem = olMAPI.GetDefaultFolder(olFolderTasks)

The following version of the same example runs in VBScript. (The

numeric value of the constant olFolderTasks is 13.)

Set olMAPI = Application.GetNameSpace("MAPI")

Set myItem = olMAPI.GetDefaultFolder(13)

For tables of built-in Outlook constants and their literal

numeric values, see Microsoft Outlook Constants in VbaOutl.hlp.

Changes to Code Examples for Events

-----------------------------------

In code examples for the following events in Microsoft Outlook

Visual Basic Help (VbaOutl.hlp), myItem should be Item:

Close Event

Open Event

Read Event

Reply Event

Send Event

Events are only available in Visual Basic Scripting Edition.

Events Don't Apply to NoteItem and ReportItem Objects

-----------------------------------------------------

In Microsoft Outlook Visual Basic Help (VbaOutl.hlp), omit the

NoteItem and ReportItem objects from the list of objects events

apply to.


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