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QuickBooks and QuickBooks Pro 99 Release Notes
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This file contains important information about problems that
you may encounter when a QuickBooks data file is stored on
a network or remote computer. If you store your QuickBooks
data file on a local drive, you are probably not affected.
It also contains information on how to check your computer
for a math co-processor (also known as a numeric data
processor). QuickBooks requires a math co-processor.
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Contents
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I. Installing QuickBooks in Windows 98
II. Windows 95 OSR2 file update
III. Client for NetWare Networks provided by Microsoft
IV. Windows 95 and Windows NT 4 Service Pack information
V. QuickBooks requires a math co-processor
VI. Contacting Microsoft
VII. Contacting Intuit
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I. Installing QuickBooks in Windows 98
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If you are running Windows 98 and are connected to a Novell
4.1 or higher network, you may experience problems when you
install QuickBooks in a directory other than the default
QuickBooks directory.
To avoid this problem do ONE of the following:
Install QuickBooks in the default directory.
OR
Do not log on to your network when installing QuickBooks.
To avoid logging on to your network, do ONE of the following:
1. Press the Escape (Esc) key at your network logon prompt.
2. Start your system in Safe mode (refer your Microsoft Windows
documentation for instructions).
3. Physically disconnect the computer from your network.
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II. Windows 95 OSR2 file update
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Windows 95 (version 4.00.950B) contains a file that can cause
corruption of your QuickBooks data while accessing a remote
data file on a network. You do not need to check for this
yourself. QuickBooks automatically detects this problem and
notifies you if you need to update the file.
To get more information and to download an updated file, go to:
http://www.intuit.com/support/quickbooks/updates/qb6_drvupd2.html
If you don't have Internet access, you can call the
Microsoft Order Desk at 800-360-7561.
Ask for file "vrdrupd.exe" for Windows 95.
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III. Client for NetWare Networks provided by Microsoft
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If you are connecting to Novell Networks using Client for
NetWare Networks from Microsoft on Windows 95, and are
accessing a remote data file, you may experience a problem
that prevents you from opening a QuickBooks data file on a
remote server. You do not need to check for this yourself.
QuickBooks automatically detects this problem and notifies
you if you need to update to Microsoft Service for NetWare
Directory Services.
To get more information and to download the update, go to:
http://www.intuit.com/support/quickbooks/updates/qb6_drvupd3.html
If you don't have Internet access, you can call the
Microsoft Order Desk at 800-360-7561. Ask for
"msnds.exe" for
Windows 95.
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IV. Windows 95 and Windows NT 4 Service Pack information
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Microsoft periodically updates their operating systems to
correct problems and add new features. These updated releases
are called Service Packs. Because QuickBooks take advantage
of some of the enhancements provided by the Microsoft Service
Packs, we recommend that you use one of these Windows releases:
-> Windows 95
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Windows 95 users should be using Service Pack 1,
version 4.00.950A, or version 4.00.950B.
To determine which version of Windows 95 you are running:
1. Right-click on the My Computer icon on your desktop.
2. Choose Properties.
3. Click the General tab.
4. Check your version number.
If your version number is:
4.00.950 We recommend that you install Service Pack 1
4.00.950A Do not install Service Pack 1
4.00.950B Do not install Service Pack 1
To get more information and to download Service Pack 1, go to:
http://www.intuit.com/support/quickbooks/updates/qb6_drvupd1.html
If you don't have Internet access, you can call the
Microsoft Order Desk at 800-360-7561. Ask for Service Pack 1
for Windows 95.
-> Windows NT 4
---------------
Windows NT 4 (Workstation) users should have Service Pack 3
(or later) installed.
If you received a warning about updating to Service Pack 3
during installation, and didn't update before installing
QuickBooks, you need to update your system.
After you've installed QuickBooks, you can get your Service
Pack number by opening QuickBooks and pressing Ctrl+1,
then Ctrl+2. Your Service Pack number displays on the
System Info tab.
To get more information and to download Service Pack 3
(or later), go to:
http://www.intuit.com/support/quickbooks/updates/qb6_drvupd4.html
If you don't have Internet access, you can call the
Microsoft Order Desk at 800-360-7561. Ask for Service
Pack 3 (or later) for Windows NT 4.
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V. QuickBooks requires a math co-processor
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For QuickBooks to be able to calculate using floating decimal
points, your computer must have a numeric data processor
(also known as a math co-processor). Without it, you will
encounter a fatal exception error each time you enter numeric
data containing decimal points. This problem will also occur
if you have a numeric data processor that has been disabled.
In Windows 95 and Windows 98, do the following to see if you
have a numeric data processor and to make certain that it is
enabled.
>From the Start menu, choose Settings and then choose Control
Panel. Double-click the System icon and then click the
Device Manager tab. Double-click System Devices and select
"Numeric data processor." (If it's not in the list,
your
system may not have a numeric data processor and therefore
may cause QuickBooks to malfunction.) With "Numeric data
processor" selected, click Properties and then click the
Settings tab.
If "Always use the numeric data processor" is selected,
you can click Cancel to leave the setting as is. If "Never
use the numeric data processor" is selected, change the
setting so that "Always use the numeric data processor"
is
selected. Click OK twice and then click Yes when you're asked
to restart your system.
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VI. Contacting Microsoft
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We think that the fastest way to receive the latest operating
system and file updates from Microsoft is to use the Internet.
You can access these updates by choosing either the download or
support pages at:
http://www.microsoft.com
If you do not have Internet access, you may order Microsoft
updates by calling the Microsoft Order Desk at 800-360-7561.
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VII. Contacting Intuit
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For the latest information about QuickBooks, please visit
our online support site at:
http://www.intuit.com/support
If you do not have Internet access, you may use our QuickFax
service by calling 800-658-6090.
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